CX manager
Overview
At Intelmind, we’re not just enhancing customer experiences; we’re creating lasting connections. As a CX Manager, you’ll lead efforts to design and deliver exceptional customer journeys, ensuring satisfaction and loyalty by continuously improving touchpoints and driving innovative customer-centric strategies.
Responsibilities
Proven experience in customer experience management or a similar role, with a focus on improving customer satisfaction.
Strong understanding of customer journey mapping and experience optimization strategies.
Excellent communication, interpersonal, and problem-solving skills.
Ability to analyze customer feedback and data to make informed decisions.
Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).
Experience with customer service or customer support processes is a plus.
Ulaanbaatar, Sukhbaatar district
Please send us your detailed CV to apply for this job post
hr@intelmind.mn
Contact Email
Full-time
Job type
Product Development
Job Category
Mar 11, 2025
Posted
Careers
Apply for this position
Do you want to become our team member? Please apply for the job post today and send us your detailed CV.
Careers
Apply for this position
Do you want to become our team member? Please apply for the job post today and send us your detailed CV.
CX manager
Overview
At Intelmind, we’re not just enhancing customer experiences; we’re creating lasting connections. As a CX Manager, you’ll lead efforts to design and deliver exceptional customer journeys, ensuring satisfaction and loyalty by continuously improving touchpoints and driving innovative customer-centric strategies.
Responsibilities
Proven experience in customer experience management or a similar role, with a focus on improving customer satisfaction.
Strong understanding of customer journey mapping and experience optimization strategies.
Excellent communication, interpersonal, and problem-solving skills.
Ability to analyze customer feedback and data to make informed decisions.
Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).
Experience with customer service or customer support processes is a plus.
Ulaanbaatar, Sukhbaatar district
Please send us your detailed CV to apply for this job post
hr@intelmind.mn
Contact Email
Full-time
Job type
Product Development
Job Category
Mar 11, 2025
Posted
Careers
Apply for this position
Do you want to become our team member? Please apply for the job post today and send us your detailed CV.